Privacy policy

This privacy policy ("Policy") describes how ITG Tecnologie s.r.l. ("ITG Tecnologie s.r.l.", "we", or "our") collects, protects, and uses personally identifiable information ("Personal Information") that you ("User "you" or "your") may provide on the website and any of its products or services (collectively, the "Website" or "Services").


It also describes the choices available to you regarding the use of your Personal Information and how you can access and update this information. This policy does not apply to the practices of companies we do not own or control, or to people we do not employ or manage.

Autonomous collection of information

Our main priority is the security of customer data and, as such, we exercise a 'no logs' policy. We process only minimal user data, only to the extent that it is absolutely necessary to maintain the Site or Services. Automatically collected information is used only to identify potential instances of abuse and to establish statistical information regarding the use of the Website. Such statistical information is not otherwise aggregated in such a way as to identify a particular user of the system.

Collection of personal data

You can visit the site without telling us who you are or revealing any information by which someone might identify you as a specific, identifiable individual. If, however, you wish to use some of the features of the website, you will be asked to provide certain personal information (for example, your name and e-mail address). We receive and retain all information that you knowingly provide when you create an account, make a purchase, or complete any online form on the Website. If necessary, such information may include:

- Contact information such as e-mail address, address, etc.

- Account-related information such as user name, unique user ID, password, etc.

- Payment information such as credit card data, bank details, etc.


You can choose not to provide us with your personal information, but you may not be able to take advantage of some of the features of the site. Users who are unsure what information is mandatory are invited to contact us.

Storing personal information

We will retain and use your personal data for the period necessary to comply with our legal obligations, resolve disputes and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregate data derived from or incorporating your personal data after it has been updated or deleted, but not in a way that personally identifies you. Once the retention period has expired, your personal data is deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be applied after the retention period has expired.

Use and processing of collected information

In order to make our website and services available to you, we may not be able to provide you with the products or services you request. Some of the information we collect is directly from you through our website. However, we may also collect personal information about you from other sources. Any information we collect from you may be used for the following purposes:

- Create and manage user accounts

- Order processing and management

- Providing products or services

- Improving products and services

- Sending administrative information

- Sending marketing and promotional communications

- Responding to requests and offering support

- Requesting feedback from users

- Improving the user experience

- Testimonials from postal customers

- Providing targeted advertising

- Apply the conditions and policies

- Protecting against abuse and malicious users

- responding to legal requests and preventing damage

- Managing and operating our website and services

The processing of personal information depends on how you interact with our website, where in the world you are located and whether any of the following conditions apply: (i) You have given your consent for one or more specific purposes. This does not apply, however, when the processing of personal information is subject to the California Consumer Privacy Act or the European Data Protection Act; (ii) The provision of information is necessary for the performance of an agreement with you and/or for any contractual pre-contractual obligations; (iii) The processing is necessary for compliance with a legal obligation to which you are subject; (iv) The processing is related to a task carried out in the public interest or in the exercise of a public power within our jurisdiction; (v) The processing is necessary for the purposes of legitimate interests pursued by us or by third parties.

Please note that under some national laws we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any of the other legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a legal or contractual requirement, or a requirement to enter into a contract.

Transfer and storage of information

Depending on the location, the data transfer may involve the transfer and storage of information in a country other than your own. You have the right to know the legal basis for transfers of information to a country outside the European Union or to any international organisation governed by public international law or established by two or more countries, such as the UN, and about the security measures we take to safeguard your information. If such a transfer does take place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the contact section.

Users' rights

You may exercise certain rights with regard to information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw your consent if you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is done on a legal basis other than consent; (iii) you have the right to know whether information is being processed by us, to obtain information on certain aspects of the processing and to obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of the information and to request that it be updated or corrected; (v) you have the right, in certain circumstances, to restrict the processing of your data, in which case, we shall not process your data for any purpose other than storage; (vi) you have the right, in certain circumstances, to have your personal data erased from us; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically feasible, to transmit it to another controller without hindrance. This provision shall apply provided that the information is processed by automated means and the processing is based on your consent, a contract to which you are a party or pre-contractual obligations.

The right to object to processing

Where personal data are processed for the public interest, for the exercise of an authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a reason relating to your particular situation to justify the objection. You should be aware, however, that if we are processing your personal data for direct marketing purposes, you may object to such processing at any time without providing any justification. To find out whether we are processing personal data for direct marketing purposes, please refer to the relevant sections of this document.

How to exercise these rights

Any request to exercise the User's rights may be addressed to the Data Controller via the contact details provided in this document. These requests may be exercised free of charge and will be addressed by the Data Controller as soon as possible.

Invoicing and payments

In the case of services requiring payment, we require credit card or other payment account information, which will be used exclusively for payment processing. Purchase transaction information is only stored for as long as it is needed to complete the purchase transaction. After it is complete, the purchase transaction information is deleted. If necessary for future payment processing and with your consent, your financial data will be stored in encrypted form on secure servers of our payment gateway service provider who is obliged to process your personal data in accordance with this Privacy Policy. All direct payment gateways adhere to the latest security standards administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The exchange of sensitive and private data takes place via an SSL-secured communication channel and is encrypted and protected with digital signatures, and our website is also in compliance with PCI vulnerability standards in order to create the safest possible environment for users. Malware scans are performed on a regular basis for added security and protection.

Children's privacy

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, do not submit any personal information through our website or service. We encourage parents and legal guardians to monitor their children's Internet usage and help enforce this policy by instructing their children never to submit any personal information through our website or service without their permission.

If you have reason to believe that a child under the age of 13 has provided us with personal information through our website or service, please contact us. You must also be at least 16 years of age to consent to the processing of your personal data in your country (in some countries we may allow your parents or guardians to do this on your behalf).


We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to third parties except as permitted in the use and processing of information section. We will maintain the information sent to us by email in accordance with applicable laws and regulations.

In accordance with the CAN-SPAM Act, all e-mails sent by us will clearly indicate who the e-mail is from and provide clear information on how to contact the sender.


The website uses "cookies" to help personalise your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store and track information for statistical purposes for the operation of our website and services. You have the option to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Site and Services. To learn more about cookies and how to manage them, visit

In addition to using cookies and related technologies as described above, we may also allow certain third party companies to help us tailor advertising that we think will be of interest to users and to collect and use other data about users' activities on the Site. These companies may provide ads that may also place cookies and otherwise track user behaviour.

Non-tracking of signals

Some browsers incorporate a Do Not Track function that signals to visited websites that you do not wish to have your online activity monitored. Tracking is not the same as using or collecting information in relation to a website. For this purpose, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move through different websites over time. Our website does not track its visitors over time or through third-party websites. However, some third-party sites may track your browsing activities when serving content, which allows them to customise what they present to you.

Affiliates and associates

We may disclose information about you to our affiliates and subsidiaries in order to be able to offer related or additional products and services. Any information about you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Links to other websites

Our site contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Web site and to read the privacy statements of each and every Web site that may collect personally identifiable information.

Information Security

We secure the information provided on computer servers in a controlled and secure environment, protected from unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are Internet security and privacy limitations that are beyond our control; (ii) the security, integrity, and privacy of all information and data exchanged between you and our website cannot be guaranteed; and (iii) such information and data may be viewed or tampered with in transit by a third party, despite our best efforts.

Data breach

In the event that we become aware that the security of the Site has been compromised or User Personal Data has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security or fraud attacks, we reserve the right to take reasonably appropriate action, including, but not limited to, investigating and reporting, and notifying and cooperating with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to you as a result of the breach or if notification is otherwise required by law. When we do so, we will post a notice on the site.

Legal Disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as complying with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or the sale of all or a portion of its assets, your user account and personal information will likely be among the assets transferred.

Changes and amendments

We may update this privacy policy from time to time at our discretion and will notify you of any material changes to the way we process personal data. When changes are made, we will revise the updated date at the bottom of this page. At our discretion, we may also notify you in other ways, such as through the contact information you provide. Any updated version of this Privacy Policy will take effect immediately upon posting of the new Privacy Policy, unless otherwise specified. Your continued use of the Site or Services after the effective date of the new Privacy Policy (or such other act specified at that time) will constitute your consent to such changes. However, without your consent, we will not use your personal information in a manner materially different from that stated at the time of collection of your personal information.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By using the Site or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not permitted to use or access the Site and its Services.

In contact with us

If you would like to learn more about this policy or would like to contact us with any questions concerning your individual rights and personal data, you may do so via the contact form, send an e-mail to or write a registered letter to:

 ITG Tecnologie s.r.l.

Via F. Zeni, 8
38068 - Rovereto - (TN) - Italy

This document was last updated on 10 February 2023